Learning

What information should you provide when booking?

Provide your name, contact method, preferred date and time, service, duration, number of clients, and any essential preferences or accommodations. For home service, share the exact address and access instructions through a verified private channel. Mention health issues that affect suitability, but avoid posting detailed medical records, payment credentials, or security information in public messages.

A useful booking message

“I would like to book one 60-minute relaxation massage on Saturday at 7 p.m. My alternative time is 8 p.m. I prefer light pressure and fragrance-free products. Please confirm availability, the final total, and what I need to prepare.”

Add relevant information such as pregnancy, recent surgery, mobility needs, or a required therapist specialization before payment.

For a home address

Include the building or subdivision, unit or house number, accurate map pin if needed, parking instructions, and visitor registration process. Do not send unrelated access codes or identification documents unless a legitimate requirement has been explained.

Tip: Separate essential booking information from a fuller private intake discussion. The provider needs enough detail to determine suitability and logistics, but not every personal detail belongs in the first message.

Commonly asked questions

What should you ask when booking a couples massage?

When booking a couples massage, confirm whether two therapists work simultaneously, whether you share a room, what each person receives, and whether the price is for one or two clients. Ask about separate preferences, privacy, equipment, and cancellation terms. Each person should choose their own treatment and provide their own health information and consent.

Read the full answer

What should you ask before booking a massage?

Before booking, ask what the massage includes, who will provide it, how long the treatment lasts, and what the final price covers. Explain your main goal and any relevant health needs. Confirm clothing, products, pressure options, cancellation terms, and accommodations so you can choose a service that fits rather than relying on its name alone.

Read the full answer

What should you consider when choosing a massage duration?

Choose massage duration according to your main goal, number of areas, ability to remain comfortable, previous response, and budget. A shorter session can suit focused work or a first trial, while a longer session allows broader coverage. Confirm actual hands-on time, and do not assume extra minutes or more intense treatment automatically produces better results.

Read the full answer

Can you request a specific massage style when booking?

Yes, you can request a specific massage style when booking, but confirm that the provider offers it and that the assigned therapist has appropriate training. Describe what you expect from the style, because names vary between businesses. Also explain your goal, pressure preference, and any techniques you want omitted so the booking matches the actual experience you want.

Read the full answer

Give feedback about this article

Need more help?

Explore more questions about massage.

Browse Bednbody LearningFind answers across all 300 massage questions.
A client holding a phone displaying Bednbody massage services in her home.

Exclusive offer up to 50% off.

This promo is limited to the first 100 clients only. Once they’re claimed, this offer closes.

Book now